Privacy Policy

At flatmate solutions we want your on-line experience with us to be enjoyable. We take care to respect your privacy when visiting our web site and using our service.

We pride ourselves on our business ethics and so you can expect that we will handle your personal details responsibly and act fairly and honestly. We do this gladly because if you have a good experience you'll reuse our service and recommend it to others.

We only use the information you provide to facilitate your search for a home or flatmate. Our e-commerce and privacy standards abide by the following principles:

• We know that you require peace of mind when it comes to the security of using the Internet. As such, we work diligently to protect the security of your personal information. It is important for you to also protect yourself against unauthorised access to your flatmate solutions site password and account details by ensuring you logoff when using a shared computer.
• We only collect and distribute personal customer information that is necessary to facilitate your search for a home or flatmate on our website. Your details are kept strictly confidential and never supplied to other users, businesses or mailing lists.
• Our web site uses "cookies" (small text files placed in your computer's browser) to maintain your connection to our database as you navigate through our web site. They do not contain personal information, just technical parameters required to facilitate your use of our service.
• We have put in place all the appropriate safeguards to protect against unauthorised access to our site. This means our customer data is protected against misuse, loss or unauthorised access, modification or disclosure.

Privacy is a sensitive issue at any time. If you believe we have not adhered to these principles, please let us know by email and we will make every effort to review and correct the problem. We also welcome your questions and comments about this privacy statement.

If you have any problems with the flatmate solutions web site or service, please email us at info@flatmatesolutions.co.nz to discuss the issue with us - your comments can only make our service better.